By accessing or using the Website and Services, you agree to these terms and conditions. If you do not agree to any part of these terms, you must not use the Website or Services. We reserve the right to update these terms at any time, and users are encouraged to check this page periodically for changes.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Website for personal, non-commercial purposes. You agree not to misuse the Website or engage in any activity that may damage, disable, overburden, or impair the functionality of the Website.
We offer a variety of services, including transport, storage, and packaging solutions. The availability of services is subject to change, and we reserve the right to modify, suspend, or discontinue any service at our discretion, without prior notice.
As a user, you are responsible for: providing accurate and complete information when booking services; ensuring that the items to be transported, stored, or packaged comply with relevant laws and regulations; and ensuring that items are properly packed and suitable for transport.
Prices for our services are displayed on our Website or provided upon request. All prices are inclusive of VAT, unless otherwise stated. We reserve the right to amend our pricing at any time without notice.
You may cancel an order at any time before services are rendered. If a cancellation occurs after services have commenced, we reserve the right to charge a cancellation fee.
During transit, all goods are covered by our insurance for loss or damage, provided the goods are properly packed and comply with all applicable laws and regulations. This coverage is subject to terms and conditions, and any claims must be reported within a specified time frame. We are not liable for damages caused by improper packaging or prohibited items.
We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws. Please refer to our Privacy Policy for more information about how we collect, use, and protect your personal information.
All content on the Website, including text, images, logos, trademarks, and software, is the intellectual property of Highlander Move and is protected by copyright and other intellectual property laws.
We will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our Website or Services, including but not limited to loss of profit, data, or property. We are not responsible for any damage to items during transit unless the damage is caused by our negligence or failure to follow agreed procedures.
You agree to indemnify and hold harmless Highlander Move, its directors, employees, and agents from any claim, demand, loss, liability, or expense (including legal fees) arising out of your use of the Website or Services or any breach of these terms.
We reserve the right to suspend or terminate your access to the Website or Services if we believe you have violated these terms. Upon termination, you must cease all use of the Website and Services immediately.
These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
In the event of any dispute, we encourage you to contact us first to resolve the matter amicably. If a resolution cannot be reached, the dispute may be referred to mediation or arbitration, as applicable, in accordance with the laws of the United Kingdom.
We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and the updated date will be reflected at the bottom of the page. Continued use of the Website or Services after any such changes constitutes acceptance of the new terms.
If you have any questions about these terms and conditions or any aspect of our services, please contact us.
Last updated on: 18th February, 2025